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Welcome to OVMC Ohio Valley Medical Center
2000 Eoff Street Wheeling, WV 26003
304-234-0123
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Surgery Patients (cont.)
To expect that your medical records shall be read only by your medical caregivers or those monitoring quality. Others need your written authorization to access your records.

To request a transfer to another room if another patient or visitor in that room is unreasonably disturbing

Safe Environment
Right: You have the right to receive care in a safe setting as described by the following:
To be free from all fomrs of abuse or harassment.

To receive instructions regarding safety precautions related to your care, equipment and monitoring devices.

To be free from restraints except as medically necessary. Restraints will NOT be used as a means of coercion, punishment, convenience, or retaliation.

To be placed in protecive privacy when considered necessary for personal safety.

Corresponding Responsibility: You are responsible to promptly report to a member of your health care team any identified or perceived risk to your safety. You must notify your nurse prior to leaving the patient care area. You or your family must not operate or manipulate any equipment used in your care unless you have been instructed to do so and have demonstrated ability to safely operate the equipment.

Consideration of Ethical Issues
Right: You have a right to participate in the consideration of ethical issues that arise in the provision of your care, including resolution of conflict, withholding of resuscitative services, forgoing or withdrawal of life-sustaining treatment, and participation in investigational studies and/or clinical trials. You, your family member, or your nurse may contact the Professional Ethics Committee at extension 8134 to request an ethics consultation.

Grievance Resolution
Right: The hopital encourages it's patients andn their families to o9penly communicate with their physicians and other caregivers to resolve questions, concerns or complaints. In most cases, by voicing your concerns directly to hospital staff, issues can be resolved quickly and effectively. However, you may file a greivance (complaint) by contacting Administration at 234-8383 or addressing a written greivance to:
    Chief Executive Officer
    Ohio Valley Medical Center
    2000 Eoff St.
    Wheeling, WV 26003

You may also report your grievance directly to the following stage agency:
    West Virginia Department of Health and Human SErvices
    350 Capitol Street
    Charleston, WV 25305
    (304) 558-0050

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